How I handle your data and reading behaviour

Privacy and data use

I explain how Sethanoriva handles personal information and reading behaviour, with a focus on transparency, restraint, and alignment with South African privacy requirements and the spirit of broader frameworks like GDPR.

What data I collect

When you use Sethanoriva, I collect a mix of information that helps the site function and supports AI intelligent reading workflows. This includes basic account details you provide, technical data from your device, and behavioural signals about how you move through documents. I focus on collecting only what is necessary to deliver the service, maintain security, and understand how features are used over time.

Identification details such as name and contact information you provide when creating an account or contacting support.
Workspace and organisation details, including configuration choices and team level settings related to reading workflows.
Usage data such as login timestamps, pages visited, and interactions with features and interface elements.
Reading behaviour signals, for example document openings, approximate scroll depth, revisit patterns, and annotation locations.
Technical data such as IP address, browser type, device information, and basic diagnostic logs for security and reliability.

Some data is collected directly from you, such as when you create an account, submit a form, or send a support request. Other data comes from your use of the product, for example which documents you open, approximate scroll depth, and where highlights or comments are added. I may also use cookies and similar technologies on the website to remember preferences and analyse aggregate usage patterns, as described in the cookie policy.

How I use your data

I use your data primarily to provide and improve Sethanoriva. That includes creating and managing accounts, delivering core features, and maintaining security. Reading behaviour signals help the AI suggest which documents or sections might matter most, build guided reading sequences, and surface impactful passages based on aggregated engagement. I treat these signals as inputs to workflows, not as a way to rate individual readers.

I also use data to understand how the product is performing, troubleshoot issues, and plan future improvements. For example, I may analyse which features are used frequently, where people seem to get stuck, and how reading patterns change as teams adopt new workflows. Communication data, such as email addresses and message content, helps me respond to support requests, share important updates about the service, and send administrative notices related to privacy or security.

Your choices and rights

Depending on where you are based, you may have rights over your personal data, such as access, correction, deletion, restriction, objection, and portability. I aim to respect these rights for users in South Africa and elsewhere, within the limits of applicable law and technical feasibility. When you contact me about a right, I may need to verify your identity and clarify the scope of your request before I can respond.

Right of access

You can ask me whether I process your personal data and request a copy of the main categories I hold about you, within applicable legal limits.

Right to rectification

If any of your personal data is inaccurate or incomplete, you can ask me to correct or update it without undue delay.

Right to erasure

You can ask me to delete your personal data in certain circumstances, for example when it is no longer needed or you withdraw consent where consent was the basis.

Right to data portability

You can request a structured, commonly used export of certain personal data you have provided, where technically feasible and legally required.

When and how I share data

I do not sell your personal data. I may share limited information with trusted service providers who help me operate the product, such as hosting, analytics, or communication tools. These providers are required to handle data securely, follow my instructions, and comply with applicable privacy laws. Where possible, I minimise the personal detail they see and use aggregation or pseudonymisation.

In some situations, I may need to share data to comply with legal obligations, respond to lawful requests from authorities, or protect the rights, safety, or security of users and the service. If Sethanoriva is ever involved in a merger, acquisition, or similar transaction, relevant data may be transferred as part of that process, subject to appropriate safeguards. I aim to be transparent about any material changes that affect how your data is handled.

How I protect your data

I treat security as an ongoing practice rather than a one time setup. Data is protected using established technical measures such as encryption in transit and at rest, access controls, and regular reviews of infrastructure configuration. Operational access to systems is limited to people who need it for support or maintenance, and I separate product level permissions from administrative access wherever possible.

Despite these measures, no system can be perfectly secure. I monitor for unusual activity, respond to incidents, and refine protections over time, but I cannot promise absolute safety. If I become aware of a significant breach that affects your data, I will follow applicable legal requirements for notification and work to explain what happened in clear terms so you can decide on any further steps.

How to reach me about privacy

If you have questions about this privacy policy, data handling, or how reading behaviour is processed, you can contact me using the details below.
Address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27512736836
Email: content@sethanoriva.sbs